In case the shoes are not fit well

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- Not Custom Order

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When the customer receive their shoes, please try the shoe at house inside. If the shoes are not fit well, please contact us first. And then the shoes will be unworn and are returned in salable condition with the packaging box under the our proper instruction. When the customer return the shoes, they need to be responsible to send them back to us. It means the customer will pay the freight charge. After we make the new shoes, we will send them on our charge of shipping. 

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If the customer want to refund, the freight charge we pay or the customer pay is not refunded at all. And PayPal fee too.

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- Custom Order 

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Custom Order is not fully refunded. The customer get a refund in less amount. It depends on the shoes condition and their own specialty. The freight charge is not refunded at all. The freight charge and PayPal fee is not refunded too. 

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