PAYMENT
OR
CREDIT CARD / DEBT CARD
Our business is located in South Korea. For international sales, we prefer a PayPal payment system. But if you don't have a PayPal account or want to pay it with your credit card, please send an email. Or check a "Manual Payment" on Checkout. We will send a link for credit card payment.
DELIVERY
We deliver our shoes all over the world via Air Fright Parcel service, EMS and EMS premium service.
The total delivery is usually it takes 2 weeks to make shoes from the payment confirm and then one or two weeks for delivery. It depends on each countries Post Office System. After we send the parcel, we will send an email about the EMS tracking no the customer find the parcel.
Over two pairs, we can offer the combined delivery cost. Please check on us.
Freight Charge by EMS
-
United States, Canada - 28.00 USD
-
EU, United Kingdom, Russia - 28.00 USD
-
China - 20.00 USD
-
Japan, Singapore, Taiwan, Thailand and South/ East Asia - 18.00 USD
EXCHANGE/ RETURN
In case the shoes are not fit well and you want to return the shoes, please contact us first. We will give you the instruction.
- Not Custom Order
When the customer receive their shoes, please try the shoe at house inside. If the shoes are not fit well, please contact us first. And then the shoes will be unworn and are returned in salable condition with the packaging box under the our proper instruction. When the customer return the shoes, they need to be responsible to send them back to us. It means the customer will pay the freight charge. After we make the new shoes, we will send them on our charge of shipping.
If the customer want to refund, the freight charge we pay or the customer pay is not refunded at all. And PayPal fee too.
In case, the customer don't pay the freight charge due to a free shipping, the customer shall be asked to pay the shipping from Korea.
- Custom-made Shoes Order
Custom Order is not fully refunded. The customer get a refund in less amount. It depends on the shoes condition and their own specialty. The freight charge is not refunded at all. The freight charge and PayPal fee is not refunded too.
Return Address
Address, 32-1, Gyeonggang-ro 333 beon-gil, Namyangju-si, Gyeonggi-do, Republic of Korea
Zip code, 12245
Recipient, Balboa Zin Shoes/ Hyun Jung Kim